Support
Need a hand? Here’s how to get help with F1Track. No account is required — the app works the instant you open it, so most questions are about features, notifications, or your Pro subscription.
Get in touch
Email is the fastest way to report a bug, suggest a feature, or ask for help. Choose a topic below and we’ll pre-fill the useful details for you.
For anything else, email support@f1track.app. Please don’t include passwords, payment details, or other sensitive information.
Frequently asked questions
Do I need an account?
No. There’s no sign-up, login, or profile. The app works the instant you open it — just launch it and you’re tracking.
Why don’t I see driver photos or team logos?
In the standalone build, F1Track shows team-colour monogram fallbacks instead of photos. Richer licensed imagery — driver headshots and team logos — appears when the app is connected to the F1Track backend data source.
How do I see a race when nothing is live?
Use the built-in “Preview live race” demo mode in Settings. It plays a synthetic session so you can explore the full timing tower, Home Screen widgets, and the Lock Screen Live Activity even when no Grand Prix is on track.
How do notifications work? Why am I not getting alerts?
Enable notifications inside the app and allow them for F1Track in iOS Settings. Alerts are intentionally high-signal and deduplicated, so you’ll only be buzzed for meaningful moments rather than every timing change. If you’ve disabled notifications for F1Track in iOS Settings, delivery stops — re-enable them there to start receiving alerts again.
How do I manage or cancel F1Track Pro?
F1Track Pro is billed through your Apple ID. To manage or cancel it, open iOS Settings > [your name] > Subscriptions and select F1Track. Payment is charged to your Apple ID at confirmation of purchase, and the subscription auto-renews unless it is turned off at least 24 hours before the end of the current period. Your Apple ID account is charged for renewal within 24 hours prior to the end of the current period.
Is this the official F1 app?
No. F1Track is an independent, unofficial fan app. It is not affiliated with, endorsed by, or connected to Formula 1, the FIA, FOM, or any Formula 1 team, driver, or broadcaster.
Which devices are supported?
F1Track runs on iPhone with iOS 17 or later and Apple Watch with watchOS 10 or later. It also includes Home Screen widgets, a Lock Screen Live Activity, Dynamic Island support, and Apple Watch complications.
How do I report a bug or request a feature?
Use the email options above. For a bug, include your device model, OS and F1Track versions, what happened, and the steps to reproduce it. For an idea, tell us what you’re trying to do and how it would improve your race weekend.